Did I win or did I lose?

A Guest Post by Rafi G

As mentioned previously, I no longer give donations to organizations via credit card over the telephone. The only exceptions will be for a couple specific organizations I am personally familiar with and have a relationship with.

Last night an organization called for a donation. Two, actually.

the first called and after going through her spiel, she asked how I could help them. I asked her to send me an envelope as donating over the phone is not possible for me. She graciously said thank you, took my details and hung up, despite knowing that most of the time asking for an envelope means they will not be getting much, if anything at all.

The second organization called shortly after. After going through her spiel, I told her she should send me an envelope, as I could not donate over the phone. She started arguing with me about it, how it is better if I donate over the phone. I didn't want to listen to her argue, and I did not see the point in arguing about how I should donate to an organization I have nothing to do with.

So I said to her "Ok, so don't send me an envelope. Up to you. Good bye." and I hung up the phone while she was still screaming at me. A minute later she called back and asked for my details to send me an envelope.

I am still not sure if I "won" or if I lost the argument.

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